Qc小组活动是企业一项基础性的管理工作,是企业持续改进、不断完善、不断自我超越与创新的有效手段。该项活动二十世纪七十年代开始在我国开展,涉及的领域众多。在烟草行业,工业企业开展QC活动的时间较早,发展较为成熟。而商业系统开展QC活动起步较晚,尚存在许多亟待解决的问题。为此,笔者结合自身经历,将所见、所思、所想分享成此文,以期为烟草商业企业QC活动的发展提供一些参考意见。众所周知,QC课题的开展是 Qc group activities is a basic management of the enterprise, and it is an effective means of continuous improvement, continuous improvement and constant self-improvement and innovation. The activity started in our country in the 1970s and has many fields involved. In the tobacco industry, industrial enterprises started their QC activities earlier and developed more maturely. The commercial system to start QC activities started late, there are still many problems to be solved. To this end, the author combined his own experience, will see what they think, want to share this article, with a view to the development of tobacco business QC activities to provide some reference. As we all know, QC is carried out