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目的探究骨科医院不同人群引发医疗风险的特征因素,并有针对性地提出规避措施。方法运用Microsoft Excel和Access软件,以2007～2011年共五年的医疗纠纷(投诉)档案记录为字段建立数据库,并运用Microsoft Excel和Spss 15.0统计分析院内不同医务人员组成的三个群体,即医生群、护士群和管理群易发医疗风险的薄弱环节。结果不同人群引发的医疗风险具有明显的人群特征。结论针对不同人群引发医疗风险的不同特征,分别制定防控措施,对有效规避风险、遏制纠纷、保证医疗安全具有重要的现实意义。
Objective To explore the characteristic factors that lead to medical risks in different groups of orthopedic hospitals and put forward some measures to avoid it. Methods Using Microsoft Excel and Access software, a database of medical malpractice (complaint) records was set up as a field for five years from 2007 to 2011. Three groups of different medical staff in the hospital were analyzed by using Microsoft Excel and Spss 15.0. Groups, nurses and management groups vulnerable to medical risks of weak links. Results The medical risks caused by different groups of people have obvious crowd characteristics. Conclusion Different prevention and control measures are proposed according to the different characteristics of different groups of people, which lead to medical risks. It is of great practical significance to effectively avoid risks, curb disputes and ensure medical safety.