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随着社会总体文化水平的提高,档案信息提供利用的服务模式发生了较大变化,即能够针对特定对象提供特定的档案信息服务。这就要求档案部门重视利用者的个体差异,区别不同的内容与方向,及时提供全面而精准的档案信息服务,以满足利用者多样化、专业化的个性需求。因此,档案部门要做好个性化档案信息服务,就必须将“以人为本”作为基本出发点,并将其作为一种核心要素贯穿于整个档案信息管理与档案信息服务工作的始终。一、开展个性化档案信息服务的障碍分析个性化档案信息服务是指根据利用者的知识结
With the improvement of the overall social level of education, there has been a great change in the service model for the utilization of archives information, that is, specific file information services can be provided for specific objects. This requires that the archives departments pay attention to the individual differences of users, distinguish different contents and directions, and provide comprehensive and accurate archival information services in time to meet the diversified and specialized needs of users. Therefore, to do a good job of personalized archives information service, archives departments must take “people-oriented ” as the basic starting point and use it as a core element throughout the archives information management and archival information service. First, to carry out personalized file information service barrier analysis Personalized file information service is based on the user’s knowledge knot