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我国灾后救助中存在一系列困境,具体表现在:重紧急救援、轻灾后重建,重物质救助、轻心理干预,救助主体单一、救助方式粗放化。个案管理是基于现代社会福利服务“供给矛盾”而发展出来的一种专业社会工作方法,为社会工作介入灾后救助提供了新的解决思路。在长项视角的指导下,个案管理强调在服务过程中重视案主的优势和潜能,通过跨专业领域的团队合作,整合资源和技术来共同协助案主解决问题,满足其复合需求。文章将以灾后救助中的个案管理为研究对象,探讨在长项视角下个案管理在灾害救助中的优势及其实践框架。
There are a series of dilemmas in the post-disaster relief in our country, which are manifested in the following aspects: heavy emergency rescue, post-disaster reconstruction, heavy material rescue, light psychological intervention, single rescue and extensive assistance. Case management is based on modern social welfare services “supply contradiction ” and developed a professional social work methods for social work involved in post-disaster relief provided a new way of thinking. Under the guidance of the long term perspective, case management emphasizes the importance and potential of the client in the service process. Through teamwork across disciplines, resources and technologies are integrated to help clients solve problems and meet their composite needs. This article will take the case management in disaster relief as the research object and explore the advantages and practical framework of case management in disaster relief in the perspective of long term.