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随着卫生体制改革不断深入,人们对于卫生计生系统,尤其是基层医院的工作提出了新的、更高的要求。桐庐县中医院以新启用为契机,同步推进医患友好度建设。该院自被授予“全国基层中医院医患友好度试点单位”以来,确定了“沟通你我,医患友好”的主题,通过加强对内、对外宣传,使员工认知度、群众满意度、医院美誉度均得到显著提高。
With the deepening reform of the health system, new and higher requirements have been put forward for the work of the health and family planning system, especially the grass-roots hospitals. Tonglu County Hospital to the new opening as an opportunity to promote the doctor-patient friendly degree simultaneously. Since the hospital was granted the title of “pilot unit of doctor-patient friendship degree of primary TCM hospitals in China”, the theme of “Communicating Yourselves, Doctor-patient Friendlyness” has been established. By strengthening internal and external publicity so that staff awareness , Mass satisfaction, hospital reputation have been significantly improved.