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对于企业而言,一次危机是整个企业发展中各种事件的千分之几、万分之几。但是对于受到侵害的消费者而言,则是百分之百的伤害。
For enterprises, a crisis is a fraction of the total number of incidents in the entire enterprise development, a few percent. But for the victims of the infringement, it is one hundred percent damage.