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目的:探讨品管圈活动对择期冠脉介入手术患者焦虑情绪的影响。方法:成立品管圈活动小组,投票选定降低择期冠脉介入手术患者焦虑比例为活动主题,对择期行冠脉介入手术患者的焦虑状况进行调查,通过头脑风暴、鱼骨图分析找出焦虑评分高的真因,运用品管圈PDCA程序,实施持续质量改进,比较措施实施前后焦虑评分的变化。结果:实施品管圈活动后择期冠脉介入手术患者焦虑比例由59.28%下降至25.71%,因焦虑引起的术中并发症明显减少。结论:实施品管圈活动可有效缓解患者的心理压力,改善负性情绪,使患者能够积极面对手术,主动配合医护治疗,从而促进良好的护患关系,加强护患之间的沟通与交流,提高护士的个人能力及综合素质,增强团队凝聚力,规范临床护理工作,提高患者满意度。
Objective: To investigate the effect of quality control circle on anxiety in patients undergoing elective coronary intervention. Methods: A quality control circle activity group was set up to vote for reducing the anxiety rate of patients undergoing elective coronary intervention as the active theme. Anxiety status of patients undergoing elective coronary intervention was investigated. Brain storming and fishbone analysis were used to identify anxiety The reason for the high score, the use of quality control cycle PDCA program, the implementation of continuous quality improvement, comparison of measures before and after the implementation of anxiety scores change. Results: The rate of anxiety in patients undergoing elective coronary intervention decreased from 59.28% to 25.71% after implementation of QOL. The intraoperative and postoperative complications were significantly reduced due to anxiety. Conclusion: The implementation of quality control activities can effectively alleviate the psychological pressure of patients, improve negative emotions, enable patients to actively face the operation, take the initiative to cooperate with medical treatment, so as to promote good nurse-patient relationship and enhance communication and exchange between nurses and patients , Improve nurses’ personal ability and overall quality, enhance team cohesion, standardize clinical nursing work and improve patient satisfaction.