随着“3.15”的临近,国内与汽车相关的投诉和召回事件想必将成为人们关注的热点。而在国际市场,刚进入2014年,多家车企就迎来了开年的一记“下马威”——1月10日,通用因发动机起火隐患,决定在北美召回37万辆皮卡;1月16日,福特因漏油起火隐患,全球召回4.6万辆锐界;2月5日,阿斯顿·马丁因油门零部件存在缺陷,宣布召回1.76万辆跑车;2月12日,丰田全球召回29.5万辆电气故障车;2 With the advent of “3.15 ”, domestic auto-related complaints and recalls are bound to become hot spots for people’s attention. In the international market, just entering 2014, a number of car companies ushered in the opening year of a note “on the horse ” - - January 10, General Motors due to fire hazards, decided to recall 370,000 pickup trucks in North America; January 16, Ford leak due to fire hazards, the global recall of 46,000 sharp world; February 5, Aston Martin defective parts for the accelerator, announced the recall of 17,600 sports cars; February 12, Toyota 295,000 electrical failures worldwide; 2