仲裁,又称公断,是指发生争议的双方当事人,根据其在争议发生前或争议发生后所达成的协议,自愿将该争议提交中立的第三者进行裁判的争议解决制度和方式。〔1〕一、仲裁制度在消费者权益保护中的比较优势1.更符合消费者权益保护程序的公正性要求。一方面,仲裁具有独立性。仲裁机? Arbitration, also known as arbitration, means that both parties to a dispute should voluntarily submit the dispute to a neutral third party for dispute resolution system and method according to the agreement reached before or after the dispute occurs. 〔1〕 First, the comparative advantage of the arbitration system in the protection of consumers’ rights and interests 1 More in line with the fairness requirements of consumer protection procedures. On the one hand, arbitration is independent. Arbitration machine?