组织流程再造经历了多年的发展,在很多企业的理念以及执行层面已经落地生根,然而流程再造理论本身的不完善、企业进行流程改革时的时机把握不当都会造成流程再造的失败。因为任何行为层面的变革,必须要有管理理念、战略布局、组织的整体配合以及人们思维模式的认同。发展到今天,流程再造更是因为外在商业环境剧变,面临着技术、绩效以及流程本身的改变等诸多挑战。如何破解组织流程再造的困境,对其进行研究和实践非常有必要和价值。 Organizational process reengineering has experienced years of development and has taken root in the philosophy and execution of many enterprises. However, the imperfect theory of process reengineering and the improper timing of business process reengineering will lead to the failure of process reengineering. Because of any change in the behavioral level, there must be management philosophy, strategic layout, the overall coordination of the organization and the recognition of people’s thinking patterns. Today, the process reengineering is because of the drastic change of the external business environment, facing many challenges such as technology, performance and the change of the process itself. How to solve the dilemma of organizational process reengineering is very necessary and valuable for its research and practice.