高校阅览室是图书馆的重要组成部分,是读者获取知识的地方之一,是学生在校期间的第二课堂。为了提高高校阅览室的读者服务工作和资源利用率,馆员应当树立以读者为本的服务理念,提高自身素质,加强阅览室的图书管理,对出现的问题能够及时的妥善处理,了解读者需求和阅读心理,提高服务的能力,更好地为读者服务。 University reading room is an important part of the library, is one of the readers access to knowledge, is the second classroom during the students in school. In order to improve the reader service and resource utilization rate of college reading room, librarians should establish a reader-oriented service concept, improve their own quality, strengthen the library management of the reading room, timely and properly handle the problems that occur, and understand the needs of readers And reading psychology, improve service ability, to better serve the readers.