知识管理(Knowledge M anagem ent,K M)是一门新兴学科,国内外有关知识管理的定义有数十种。笔者认为,知识管理就是通过知识共享,运用集体的智慧提高整体的应变和创新能力,并为提高竞争力而对知识进行识别、获取、整合、存储和发挥其作用的组织运作过程,从而实现企业的更好成长 Knowledge Management (K M) is a newly emerging subject. There are dozens of definitions of knowledge management at home and abroad. The author believes that knowledge management is through the knowledge sharing, the use of collective wisdom to improve the overall resilience and innovation, and to enhance the competitiveness of knowledge to identify, acquire, integrate, store and play its role in the operation of the organization to achieve business Better growth