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质量经理知识大纲第18章说明了质量经理在团队的领导知识和技能方面应掌握的知识点,具体包括:一、团队及类型团队是指完成相互依存的任务、实现共同使命的一群人。企业在采用团队组织时可以有多种选择,如临时性的项目团队、永久性团队与职能构造并存,以及用永久性团队取代职能构造等。组织之所以越来越需要团队,与团队在组织中所起作用的日益重要有着直接关系:问题的复杂程度超出了个人和部门的能力范围,解决复杂问题需要多
Chapter 18 of Quality Manager’s Syllabus explains the quality managers should have knowledge of team leadership knowledge and skills, including: First, the team and the type of team refers to the completion of interdependent tasks to achieve a common mission of a group of people. Organizations have many options for adopting team organization, such as temporary project teams, the coexistence of permanent teams and functional structures, and the replacement of functional structures with permanent teams. The reason why organizations need teams more and more is directly related to the increasingly important role that teams play in the organization: the complexity of the problem is beyond the capabilities of individuals and departments, and it takes more to solve complex problems