伴随着互联网技术的发展,我国的消费模式开始从线下转移至线上,电子商务已然发展成为了一种新兴的商业运作模式。为了更好的适应我国不断变化的消费市场,更好的维护网络购物中消费者的各项权益,新修订的《消费者权益保护法》增设了消费者的后悔权制度。新制度的出台使得消费者的网购过程得以受到保护,但同时消费者后悔权作为一项新规范在实际运行的过程当中仍存在有一定的不足之处。在此,本文主要从消费者后悔权的制度概述、出现的问题以及相应的改善建议方面就后悔权制度做一定的分析与论证。 With the development of Internet technology, the consumption pattern in our country has started to shift from offline to online, and e-commerce has become an emerging commercial mode of operation. In order to better adapt to China’s ever-changing consumer market and better safeguard the rights and interests of consumers in online shopping, the newly revised “Consumer Protection Law” adds a system of consumer regret. The introduction of the new system allows consumers to online shopping process be protected, but at the same time consumer regret as a new standard in the actual operation of the process there are still some shortcomings. Here, this article mainly analyzes the system of regret right from the overview of the system of consumer regrets, the problems that arise and the corresponding suggestions for improvement.