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利用统计的方法对浙江图书馆工具书阅览室的读者组成、文献种类需求进行了调查分析,并对如何改进读者服务工作提出了建议。
Using the method of statistics, the readers ’composition and the types of documents in the reading room of the library of Zhejiang Library were investigated and analyzed. Suggestions were put forward on how to improve the readers’ service.