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突发性事件的频繁发生是当今社会的一个显著特征,网络流言使得这些事件造成的影响远远大于历史上任何一次事件,并容易造成大范围的恐慌。面对这种情况,政府部门应该采取何种措施,才能将事件带来的负面影响降至最低。一、网络流言之界定美国学者奥尔波特认为,“流言”指“一种通常以口头形式在人们中传播,目前没有可靠证明标准的特殊陈述”。《韦伯斯特英文大字典》指出,流言是一种缺乏真实根据,或未经证实、公众一时难以辨别真伪的闲话、传
The frequent occurrence of unexpected events is a notable feature of today’s society. Internet rumors make these events have a far greater impact than any other incident in history and easily lead to widespread panic. Faced with this situation, government departments should take what measures can be in order to minimize the negative impact of the incident. First, the definition of online gossip The American scholar Alport believes that “gossip ” means “a kind of special statement that usually spread verbally in people, there is no reliable proof standard ”. “Webster English Dictionary” pointed out that rumors is a lack of real basis, or unconfirmed, the public a moment difficult to discern the gossip