本文对企业社会责任的结构和维度进行了探讨,对企业社会责任各维度与顾客信任之间的关系进行了实证研究。研究结果发现,企业的法律责任、经济责任、道德责任和环境责任对顾客信任都有显著的正向影响,其中企业经济责任和道德责任的影响尤为显著。本文分析了这种结果的原因,为我们对企业社会责任与顾客信任关系的理解提供了理论和实践上指导。 This paper discusses the structure and dimensions of corporate social responsibility and conducts an empirical study on the relationship between all dimensions of corporate social responsibility and customer trust. The results show that corporate legal responsibility, economic responsibility, moral responsibility and environmental responsibility have a significant positive impact on customer trust, of which economic responsibility and moral responsibility are particularly significant. This article analyzes the reasons for such a result and provides theoretical and practical guidance to our understanding of the relationship between corporate social responsibility and customer trust.