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目的加强实验室标本质量管理,降低检验标本不合格率,提高检验结果的准确性。方法通过品管圈活动,利用品管圈PDCA循环,经过主题选定、现状把握、目标设定、原因分析、对策拟定及实施等阶段来降低血液标本不合格率。结果将血液标本不合格率由改善前的0.84%下降至改善后的0.37%(P<0.05)。结论通过品管圈活动,使该院检验科血液标本不合格率有了明显下降,保证检验结果的准确性,同时各位圈员的自信心、责任心、积极性、沟通及协调能力得到了提升,活动取得了预期的效果。
Objective To strengthen the quality control of laboratory specimens, reduce the failure rate of test specimens and improve the accuracy of test results. Methods The PDCA cycle of quality control loop was adopted to reduce the failure rate of blood samples through the selection of topics, grasping the status quo, setting goals, analyzing causes, formulating and implementing measures. As a result, the failure rate of blood samples decreased from 0.84% before improvement to 0.37% after improvement (P <0.05). Conclusion Through the quality control activities, the failure rate of blood samples in the laboratory of the hospital has been significantly reduced to ensure the accuracy of the test results. At the same time, the circle members’ self-confidence, responsibility, enthusiasm, communication and coordination have been enhanced, Activities achieved the desired effect.