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伴随家庭结构和婴幼儿保教模式的不断变化,早期教育服务在我国逐渐兴起并迅速发展壮大,业已成为教育服务的重要组成部分和最有活力的领域之一,在全社会范围内受到了广泛关注和高度重视。在快速发展的同时,我国的早期教育服务亦暴露出多方面问题,包括服务行为不够规范、服务人员专业技能与知识欠缺、服务场所安全性与适用性差、服务质量良莠不齐等,侵犯消费者权益事件层出不穷、顾客满意度普遍不高,导致了早期教育服务市
With the changing family structure and infant education model, the early education service is gradually emerging in our country and rapidly growing. It has become one of the most important parts and the most dynamic field of education service. It has drawn wide attention in the whole society And attach great importance. At the same time of rapid development, the early education services in our country also exposed many problems, including the inadequate standardization of service behaviors, the lack of professional skills and knowledge of service personnel, the poor safety and suitability of service establishments, the uneven quality of service, and other violations of consumer rights and interests An endless stream of customer satisfaction is generally not high, leading to early education services city