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记得第一次读德鲁克的书时,给我冲击最大的一句话就是“管理得好的工厂,总是单调乏味,没有任何激动人心的事件发生。”对这句话当时很费解,因为那时好工厂的标志就是要轰轰烈烈,要激动人心。但细细琢磨才体会出道理所在:那些“心中无数决心大”的誓师大会表面上是轰轰烈烈.但从本质上看对提高管理的有效性却没有任何帮助;那些在突发事件中表现英勇的人和事,的确激动人心,但我们需要的不是停留在对这些英雄人物大张旗鼓地表彰上,而是要扎扎实实建立避免发生这类突发事件的机制。
I remember the first time I read Drucker's book, the one word that struck me the most was “a well-managed factory, always tedious and without any exciting events.” It was hard to understand at the time because At that time, the symbol of a good factory is to be vigorous and inspiring. However, only pondering the reason to understand the truth: those who “countless determination in mind,” the oath of the General Assembly on the surface is vigorous, but in essence to improve the effectiveness of management has not helped; those heroic in the event of bravery People and things are truly inspiring, but what we need is not to stand in the high praise of these heroes, but to solidly establish a mechanism to avoid such emergencies.