知道如何对付难弄的人,化解他们的消极行为,这是身在职场的人应该掌握的最重要的交际技能之一。 有些人本性难改,他们的劣迹深深扎根于他们的个性之中。另外也有一些人——事实上是绝大多数人——只是偶尔有那么几次使人快乐。然而,要是你对这类人尚未深谙底细,分清他们的恼人行为究竟是出于根深蒂固的天性,还是临场即景的偶然 Knowing how to deal with hard-to-get people and resolving their negative behaviors is one of the most important communicative skills that people in the workplace should master. Some people are hard to change in nature, and their misdeeds are deeply rooted in their personality. There are other people-in fact, the overwhelming majority-but only a few times occasionally to make people happy. However, if you are not familiar with this type of person, tell them whether their annoying behavior is rooted in deep-seated nature or by chance