现在许多行业、单位都设立了“委屈奖”。委屈奖就是对在工作中为了维护行业、单位信誉而甘愿忍受委屈的员工给予奖励。这不失为一种明智之举，确实值得我们为之喝彩！服务行业每天所面对的用户，其思想觉悟、道德修养、脾气禀性等各不相同，加之受到自身条件的限制，要达到让? Now many industries, units have set up a “wronged award.” Grievance award is on the job in order to maintain the industry, unit credibility and willing to endure the grievances of employees rewarded. This is a wise move, really deserve our applause! Every day in the service industry, the users they face are different in ideology, morality, temperament and temperament. In addition, due to the restriction of their own conditions, they must meet the requirements of letting go.