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随着经济社会的发展,病案信息服务呈现服务对象广,服务内容多,服务要求高等新特点。本文针对目前医疗机构病案信息服务中普遍存在的对病案服务重视不够、人员配备不合理、服务能力不足、信息化水平不高、主动服务意识差、信息开发不好、借阅制度坚持不好等问题,提出了优化人才配置,加快病案管理信息化建设步伐,变被动服务为主动服务,改善阅览环境,加强病案利用服务宣传,优化服务流程,开展预约服务,回访评价等办法措施,不断提升病案信息服务能力和水平。
With the development of economy and society, the medical record information service presents new characteristics such as broad service targets, more service contents and higher service requirements. In this paper, the current medical institutions, medical records information services prevalence of inadequate attention to the medical record services, staffing unreasonable, lack of service capacity, the level of information is not high, active service awareness is poor, poor information development, poor borrowing system and other issues , Put forward measures and measures to optimize the allocation of personnel, speed up the construction of medical information management, change passive service as an active service, improve the reading environment, strengthen the use of medical service publicity, optimize service flow, carry out appointment service and return visit evaluation, improve the medical record information Service capacity and level.