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对服务型公司来说,如何把经验变成数据、信息,从信息中提炼价值是核心竞争力所在。在很多人看来,汽车道路救援并不是一个耳熟能详的词,它更像是4S店之前的服务接口。实际上,汽车道路救援是一个涉及车主、汽车厂商及其4S店服务、保险公司、汽车救援公司的链条。这其中,汽车道路救援公司即扮演了直接面对车主、将信息和服务贯通的角色。对救援公
For service-oriented companies, how to turn experience into data and information and extract value from information is the core competitiveness. In many people’s view, the car road rescue is not a familiar word, it is more like 4S shop before the service interface. In fact, car roadside assistance is a chain involving car owners, car manufacturers and their 4S shop services, insurance companies, and car rescue companies. Among them, the car road rescue company that plays a direct face of the owner, the role of information and services through. Rescue public