国网冀北宣化县供电公司积极打造国网特色服务品牌,以流程规范、服务高效、社会满意为服务坐标,面向客户多元化的服务需求,融入“三位思考”法推进优秀企业文化生根,实现“人人都是服务员、环环都是服务链、处处都显文化味”的立体式企业文化。“换位思考”法就是与自己对立面调换位子,站在对方的角度进行思考;“错位思考”法就是在同一层面中进行发散性个体思考分析;“超位思考”法 State Grid North Hebei Xuanhua County Power Supply Company actively builds the national network of service brands, with standardized processes, efficient service and social satisfaction as service coordinates, aiming at diversified service needs of customers and integrating into “three thinking” laws to promote excellent corporate culture Take root, to achieve “Everyone is a waiter, the ring is the service chain, everywhere cultural flavor ” three-dimensional corporate culture. “Transposition thinking ” method is to change position with their own opposites, standing on the other side of the point of thinking; “dislocation thinking ” method is in the same level of divergent individual thinking analysis; “super thinking ” method